Jewelry Care Guide
Protect your investment. With proper care, your Jowelisse pieces will remain radiant for generations.
Every Jowelisse creation comes with our lifetime care commitment. This guide provides essential maintenance tips to preserve the brilliance of your jewelry between professional servicing.
Daily Care Essentials
Remove Before Water
Remove jewelry before swimming, showering, or washing hands. Chlorine and saltwater can damage metals and gemstones.
Apply First, Last On
Put jewelry on after applying cosmetics, perfumes, and lotions. Remove before applying more.
Exercise Caution
Remove pieces before physical activities. Sweat and impact can damage settings and stones.
Overnight Storage
Never sleep in your jewelry. Place each piece in its individual compartment to prevent scratching.
Cleaning by Gemstone Type
Diamonds
Most Durable
Soak in warm water with mild dish soap for 20 minutes. Gently brush with a soft toothbrush. Rinse thoroughly and dry with a lint-free cloth.
Sapphires & Rubies
Very Durable
Clean with warm soapy water and a soft brush. Avoid harsh chemicals. These stones are generally heat-stable but avoid sudden temperature changes.
Emeralds
Delicate
Wipe gently with a damp cloth. Emeralds are often treated with oils that can be stripped by harsh chemicals. Never use ultrasonic cleaners on emeralds.
Pearls & Opals
Very Delicate
Wipe with a barely damp cloth after each wearing. Never submerge in water. Store separately in a soft pouch. These organic gems need humidity.
Proper Storage
The Ideal Environment
Store pieces in individual soft pouches or a lined jewelry box with separate compartments. Keep away from direct sunlight, humidity, and temperature extremes.
Travel Protection
Use a padded travel case with individual slots. Never toss pieces into a purse or bag where they can knock against each other. The clasp is often the most vulnerable part.
Jowelisse Lifetime Care
All Jowelisse pieces include complimentary professional cleaning, inspection, and polishing for life. Visit any of our ateliers or contact us to schedule your appointment.
Frequently Asked Questions
How often should I have my jewelry professionally cleaned?
We recommend professional cleaning every 6-12 months for regularly worn pieces. Items worn daily or during physical activities may benefit from more frequent servicing.
My stone seems loose. What should I do?
Stop wearing the piece immediately to avoid losing the stone. Contact our atelier for complimentary prong retipping or stone tightening. Never attempt to fix it yourself.
Can I wear my jewelry while exercising?
We strongly recommend removing all jewelry during exercise. Sweat, impact, and repeated motion can loosen settings and scratch metal surfaces.
What if my piece needs repair after the warranty?
We offer repair services at preferential rates for all Jowelisse pieces. Contact our client relations team for an assessment and estimate. Many repairs can be completed within 2-3 weeks.